Support
We’re here to help you get the most out of Prompt.
Quick start
Getting started with Prompt:
- Download Prompt from the App Store
- Create your parent account
- Connect your teen’s device
- Choose subjects together
- Start seeing progress
Need help? Email us:
Common questions
For answers to frequently asked questions, visit our FAQ page.
Contact us
- General enquiries:
- Technical support:
Response time: We aim to respond within 24 hours on weekdays.
Follow us
Stay updated with tips, educational content and app updates:
- Website: www.thepromptapp.com
- Email: